Green Product and Corporate Social Responsibility Influence Purchasing Decisions Mediated By The Body Shop Consumers' Purchase Interests In Bandung
DOI:
https://doi.org/10.61978/commercium.v3i3.469Keywords:
Green Product, Corporate Social Responsibility, Purchase Interest, Purchase DecisionAbstract
This research aimed to determine the effect of green products and corporate social responsibility on purchasing decisions, using intention as a mediating variable of The Body Shop beauty brand in Bandung. This is due to the significant continuous decline in sales results for The Body Shop brand. The sales revenue of the British cosmetics, skincare, and perfume company The Body Shop has tended to decline from 2016 to 2022. The Body Shop has provided environmentally friendly products and always improves the company's quality and value through environmental issues caused by shifts in consumer demand. However, this did not increase revenue from sales made by The Body Shop. The instrument used in this study was carried out after the instrument was declared to have passed. The data is based on the questionnaires distributed and then analyzed using descriptive tests, classical assumption tests, multiple regression tests, Sobel tests, and hypothesis tests. The results of this study state that green products and corporate social responsibility significantly influence purchasing decisions through purchasing interest. It is important to utilize the knowledge that purchasing decisions can be influenced by several variables that influence them. Green products and corporate social responsibility can influence low purchasing decisions. With these variables, it can encourage consumer interest in purchasing products. Therefore, decision-makers at The Body Shop can increase purchasing interest by improving and enhancing the green products they have and the corporate social responsibility programs they carry out.
References
Abdillah, M. F., & Utama, A. (2019). “PENGARUH GREEN PRODUCT DAN CORPORATE SOCIAL RESPONSIBILITY TERHADAP KEPUTUSAN PEMBELIAN YANG DIMEDIASI OLEH MINAT BELI (Studi pada Konsumen Lampu Philips LED di Yogyakarta).” Jurnal Ilmu Manajemen, 15(2), 81–90.
Abdul, K. S. M., Salamah, M., & Nujiyatillah, S. (2022). Literature Review Keputusan Pembelian Dan Minat Beli Konsumen Pada Smartphone: Harga Dan Promosi. Jurnal Manajemen Pendidikan Dan Ilmu Sosial, 3(1), 301–313. https://doi.org/10.38035/jmpis.v3i1.876 DOI: https://doi.org/10.38035/jmpis.v3i1.876
Akanpaadgi, E. (2023). Corporate Social Responsibility and Business Practices. Journal of Human Resource and Sustainability Studies, 11(01), 138–146. https://doi.org/10.4236/jhrss.2023.111009 DOI: https://doi.org/10.4236/jhrss.2023.111009
Al-Haddad, S., Sharabati, A. A. A., Al-Khasawneh, M., Maraqa, R., & Hashem, R. (2022). The Influence of Corporate Social Responsibility on Consumer Purchase Intention: The Mediating Role of Consumer Engagement via Social Media. Sustainability (Switzerland), 14(11). https://doi.org/10.3390/su14116771 DOI: https://doi.org/10.3390/su14116771
Ansu-Mensah, P. (2021). Green product awareness effect on green purchase intentions of university students’: an emerging market’s perspective. Future Business Journal, 7(1), 1–13. https://doi.org/10.1186/s43093-021-00094-5 DOI: https://doi.org/10.1186/s43093-021-00094-5
Chou, S. F., Horng, J. S., Sam Liu, C. H., & Lin, J. Y. (2020). Identifying the critical factors of customer behavior: An integration perspective of marketing strategy and components of attitudes. Journal of Retailing and Consumer Services, 55(March), 102113. https://doi.org/10.1016/j.jretconser.2020.102113 DOI: https://doi.org/10.1016/j.jretconser.2020.102113
Elvierayani, R. R., & Choiroh, F. (2020). Pengaruh Green Product dan Green Price Terhadap Minat Beli Konsumen Pada Produk Tupperware (Studi Kasus Pada Mahasiswa Manajemen FE UNISLA). Mandalika Mathematics and Educations Journal, 2(1), 67–75. https://doi.org/10.29303/jm.v2i1.1751 DOI: https://doi.org/10.29303/jm.v2i1.1751
Feng, K., & Li, X. (2021). Research on the Influencing Factors of Corporate Social Responsibility Disclosure. Open Journal of Social Sciences, 09(03), 1–11. https://doi.org/10.4236/jss.2021.93001 DOI: https://doi.org/10.4236/jss.2021.93001
Franstama, P., & Syafrida, H. S. (2023). Pengaruh Green Marketing dan Corporate Social Responsibility Terhadap Keputusan Pembelian Lampu LED Philips. Journal of Trends Economics and Accounting Research, 3(3), 287–293. https://doi.org/10.47065/jtear.v3i3.583 DOI: https://doi.org/10.47065/jtear.v3i3.583
Hanifah, H. N., Hidayati, N., & Mutiarni, R. (2019). Pengaruh Produk Ramah Lingkungan/Green Product Dan Harga Terhadap Keputusan Pembelian Produk Tupperware. JMD: Jurnal Riset Manajemen & Bisnis Dewantara, 2(1), 37–44. https://doi.org/10.26533/jmd.v2i1.345 DOI: https://doi.org/10.26533/jmd.v2i1.345
Irawan, R., Istiatin, & Pawenang, S. (2022). Edunomika – Vol. 06, No. 01 (2022). Edunomika, 06(01), 465–474. DOI: https://doi.org/10.29040/jie.v6i1.4637
Jasmine, K. (2024). 済無No Title No Title No Title. Penambahan Natrium Benzoat Dan Kalium Sorbat (Antiinversi) Dan Kecepatan Pengadukan Sebagai Upaya Penghambatan Reaksi Inversi Pada Nira Tebu, 5(1), 113–127.
Johanis, A., Palandeng, I. D., & Rogi, M. H. (2023). Pengaruh Green Marketing Dan Corporate Social Responsibility Terhadap Keputusan Pembelian Konsumen Pada the Body Shop Manado Town Square. Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 11(4), 122–131. https://doi.org/10.35794/emba.v11i4.50206 DOI: https://doi.org/10.35794/emba.v11i4.50206
Khoiruman, M., & Purba, S. D. A. (2020). Pengaruh Green Product, Green Price, dan Green Advertising Terhadap Keputusan Pembelian Produk Essential Oail Di Rumah Atsiri Indonesia. Journal Of Business And Management, 7(1), 46–54.
Laksita, E. L., & Widodo, A. (2020). Pengaruh Corporate Social Responsibility Terhadap Minat Beli Konsumen Melalui Green Brand Sebagai Variabel Mediator Pada Pt. Nutrifood Indonesia the Effect of Corporate Social Responsibility on Consumer Purchase Intention and Green Brand As Variable Media. E-Proceeding of Management, 7(2), 3686–3699.
Lathifah, N. A., Yunan, A., & Illah, A. (2023). Pengaruh Green Product dan Word of Mouth (WOM) di Era Eco-Friendly terhadap Keputusan Pembelian melalui Minat Beli sebagai Variabel Intervening pada Konsumen Fore Coffee Surabaya. Lan Tabur: Jurnal Ekonomi Syari’ah, 5(1), 158–180. DOI: https://doi.org/10.53515/lantabur.2023.5.1.158-180
Lavan, N., & Kennedy, F. (2019). Green Purchase Intention on Consumer Decision Making towards Green Products. Asian Journal of Economics, Business and Accounting, 5(1), 1–7. https://doi.org/10.9734/ajeba/2017/36563 DOI: https://doi.org/10.9734/AJEBA/2017/36563
Mauliza, P. (2020). Pengaruh Green Product, Green Advertisingdan Green Brandterhadap Keputusan Pembelian Konsumen Produk Tupperware Di Smpn Beureunuen. Jurnal Ilmiah Simantek, 4(3), 189–197.
Muli, C. M., Machmud, R., Abdussamad, Z. K., Pakaya, S. I., & Ismail, Y. L. (2024). Pengaruh Green Product Dan Green Brand Terhadap Minat Beli Konsumen (Studi Pada Produk Tupperware Di Kota Gorontalo). JurnalIlmiahManajemenDanBisnis, 10(10), 1173–1186.
Novianti, N., & Saputra, A. (2023). Pengaruh Kualitas Produk, Minat Beli dan Perilaku Konsumen Terhadap Keputusan Pembelian di Minimarket Victoria Tiban. ECo-Buss, 6(1), 66–78. https://doi.org/10.32877/eb.v6i1.656 DOI: https://doi.org/10.32877/eb.v6i1.656
Nurjanah, A. (2022). KOMUNIKASI CSR DAN REPUTASI.
Prasetyo, H., Saputro, W., Listyorini, S., & Prabawani, B. (2024). PEMBELIAN TISU TESSA ( Studi pada Konsumen Tisu Tessa di Kota Semarang ) Pendahuluan Isu mengenai lingkungan merupakan isu yang tidak lekang oleh waktu , mengingat. 13(2), 467–476.
Purwati, A., & Cahyanti, M. M. (2022). Pengaruh Brand Ambassador Dan Brand Image Terhadap Minat Beli Yang Berdampak Pada Keputusan Pembelian. IQTISHADUNA: Jurnal Ilmiah Ekonomi Kita, 11(1), 32–46. https://doi.org/10.46367/iqtishaduna.v11i1.526 DOI: https://doi.org/10.46367/iqtishaduna.v11i1.526
Sana, S. S. (2020). Price competition between green and non green products under corporate social responsible firm. Journal of Retailing and Consumer Services, 55(March), 102118. https://doi.org/10.1016/j.jretconser.2020.102118 DOI: https://doi.org/10.1016/j.jretconser.2020.102118
Sari, S. P. (2020). Hubungan Minat Beli Dengan Keputusan Pembelian Pada Konsumen. Psikoborneo: Jurnal Ilmiah Psikologi, 8(1), 147. https://doi.org/10.30872/psikoborneo.v8i1.4870 DOI: https://doi.org/10.30872/psikoborneo.v8i1.4870
Schiffman, & Kanuk. (2016). No Title.
Wijiati, T., Saputra, M. H., & Prasaja, M. G. (2023). Pengaruh Green Product dan Corporate Social Responsibility Terhadap Keputusan Pembelian Yang Dimediasi Minat Beli (Studi pada Konsumen Tupperware di Purworejo). Jurnal Volatilitas, 5(6), 477–491.
Yu, M., Wang, J., & Xin, J. (2021). Research on the Impact of Corporate Social Responsibility on Consumers’ Purchase Intention. OALib, 08(07), 1–15. https://doi.org/10.4236/oalib.1107672 DOI: https://doi.org/10.4236/oalib.1107672
Zhang, X., & Dong, F. (2020). Why do consumers make green purchase decisions? Insights from a systematic review. International Journal of Environmental Research and Public Health, 17(18), 1–25. https://doi.org/10.3390/ijerph17186607 DOI: https://doi.org/10.3390/ijerph17186607
Zusrony, E., Kusumaningtyas, D. D., Manalu, G., Sulistyowati, P., & Madyoningrum, A. W. (2024). Menguji Peran Brand Image: Green Marketing dan Corporate Social Responsibility dalam Keputusan Pembelian Produk Perusahaan Multinasional. Management Studies and Entrepreneurship Journal (MSEJ), 5(2), 6254–6264.



