PRADINI , Jahra. The Influence of Service Quality and Timeliness of Delivery on Customer Satisfaction at the Sicepat Express Delivery Service in Johar Baru, Central Jakarta. Logistica : Journal of Logistic and Transportation, [S. l.], v. 1, n. 1, p. 67–101, 2023. DOI: 10.61978/logistica.v1i1.156. Disponível em: https://journal.idscipub.com/index.php/logistica/article/view/156. Acesso em: 22 dec. 2025.