Impact Marketing Techniques: Instagram, WhatsApp, and Consumer Predisposition Acquire Prepared Foods
DOI:
https://doi.org/10.61978/digitus.v2i2.258Keywords:
Social media marketing, WhatsApp, Instagram, Home-cooked mealsAbstract
With the growth of social media and messaging platforms, businesses are investigating new marketing methods to reach and impact consumer behavior. This study investigates the effect of marketing strategies on Instagram and WhatsApp on consumers' inclination to buy prepared, home-cooked meals. It looks into how companies use these platforms' interactive and visual elements to market their products and influence customer choices. The research examines consumer surveys and marketing initiatives data to identify the primary drivers of engagement and buy intentions. It investigates how direct messaging, targeted advertising, and influencer marketing affect customer attitudes and decision-making. The study also explores the ethical issues of these marketing strategies and how they may affect consumers' privacy and autonomy.
This research intends to increase awareness about responsible practices that respect consumer interests while guiding firms in optimizing their methods by offering insights into the efficacy of social media and messaging app marketing strategies. The results add to the growing conversation about how digital marketing impacts food consumption habits and how consumer-business relationships are changing.
References
Aaker, J. (2018). The power of social media marketing for prepared foods. Journal of Food Marketing, 4(2), 25–38.
Albors-Garrigos, J., & Ramos-Carrión, J. A. (2022). Social media marketing strategies for the prepared food industry. International Journal of Contemporary Hospitality Management, 34(1), 89–107.
Andriyani, M., & Ardianto, R. (2020). Pengaruh Kualitas Layanan Dan Kualitas Produk Terhadap Kepuasan Nasabah Bank. Ekomabis: Jurnal Ekonomi Manajemen Bisnis, 1(02). https://doi.org/10.37366/Ekomabis.V1i02.73
Aswati, T., Komara, A. T., Satria, R. O., & Roslina, N. Y. (2022). Pengaruh Kualitas Pelayanan Dan Citra Perusahaan Terhadap Kepuasan Konsumen. Acman: Accounting And Management Journal, 2(1).
Baker, S. E. (2017). Retro Style And The Cultural Politics Of Everyday Life. In Retro Style. https://doi.org/10.5040/9781474294034.Ch-003
Batra, R., & Keller, K. L. (2016). Integrating marketing communications: New findings, new lessons, and new ideas. Journal of Marketing, 80(6), 122–145.
Bellman, S., Treleaven-Hassard, S., Robinson, J. A., & Varan, D. (2019). Instagram in-feed video advertising CPMs outperform industry benchmarks. Journal of Current Issues & Research in Advertising, 40(2), 169–184.
Bilgihan, A., Barreda, A., Okumus, F., & Nusair, K. (2016). Consumer perception of knowledge-sharing in travel-related online social networks. Tourism Management, 52, 287–296.
Boerman, S. C., Willemsen, L. M., & Aa, E. P. (2017). This post is sponsored": Effects of sponsorship disclosure on persuasion knowledge and electronic word of mouth in the context of Facebook. Journal of Interactive Marketing, 38, 82–92.
Bris, A., Wang, T. Y. H., Zatzick, C. D., Miller, D. J. P., Fern, M. J., Cardinal, L. B., Gregoire, D. A., Shepherd, D. A., Westphal, J. D., Shani, G., Troster, C., Quaquebeke, N., Lanaj, K., Hollenbeck, J. R., Ilgen, D. R., Barnes, C. M., Harmon, S. J., Feldman, E. R., Desjardine, M. R., … Roseackerman. (2021). Knights, Raiders, And Targets - The Impact Of The Hostile Takeover. S. Journal Of Banking & Finance, 37(1).
Chen, J., & Shen, X. L. (2015). Consumers’ decisions in social commerce context: An empirical investigation. Decision Support Systems, 79, 55–64.
Demmers, J., Weltevreden, J. W., & Dolen, W. M. (2020). Consumer engagement with social media platforms: antecedents and consequences for the brand. European Journal of Marketing, 54(11), 2667–2688.
Erkan, I., & Evans, C. (2016). The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption. Computers in Human Behavior, 61, 47–55.
Feng, Y., Xiao, J., Zhou, K., Zhuang, Y., Ramanna, K., Bussani, M., Infantino, M., Dominguez-Torreiro, M., Solino, M., Farr, M., Cressey, P., Renedo, A., Marston, C., Lerner, U., Yacobi, T., Levy, I., Moltchanov, S. A., Cole-Hunter, T., Fishbain, B., & Svidronova, M. (2015). Meso-Level Influences On Long-Term Condition Self-Management: Stakeholder Accounts Of Commonalities And Differences Across Six European Countries. Plos One, 15(3).
Feng, Y., & Xie, Q. (2019). Social media marketing and firm performance: Exploring the moderating roles of marketing capabilities and firm size. Information & Management, 56(8), 103180.
Gani, A., & Hillebrandes Oroh, A. N. (2021). The Effect Of Product Quality, Service Quality, And Price On Customer Satisfaction At Loki Store. Kne Social Sciences. https://doi.org/10.18502/Kss.V5i5.8803
Gao, Q., Rau, P. L. P., & Salvendy, G. (2009). Perception of interactivity: Affects of four key constituents in mobile advertising. International Journal of Human-Computer Interaction, 25(6), 496–520.
Gretzel, U. (2017). The visual turn in social media marketing. Tourismos, 12(3), 1–18.
Hamouda, M., & Tabbane, R. (2021). The impact of Instagram influencers’ engagement on consumer behavior. Journal of Research in Interactive Marketing, 15(2), 188–211.
Hardimas, M. N., & Soehartatiek. (2022). Pengaruh Kualitas Produk Dan Pelayanan Terhadap Kepuasan Pelanggan. Akademika, 20(2). https://doi.org/10.51881/Jak.V20i2.23
Hollebeek, L. D., Glynn, M. S., & Brodie, R. J. (2014). Consumer brand engagement in social media: Conceptualization, scale development and validation. Journal of Interactive Marketing, 28(2), 149–165.
Hsieh, J. K., Hsieh, Y. C., & Tang, Y. C. (2012). Exploring the disseminating behaviors of eWOM marketing: persuasion in online video. Electronic Commerce Research, 12(2), 201–224.
Hu, Y., Manikonda, L., & Kambhampati, S. (2014). What we Instagram: A first analysis of Instagram photo content and user types. Proceedings of the 8th International Conference on Weblogs and Social Media, 595–598.
Keller, K. L. (2016). Unlocking the power of integrated marketing communications: How integrated is your IMC program? Journal of Advertising, 45(3), 286–301.
Kim, A. J., & Ko, E. (2012). Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brands. Journal of Business Research, 65(10), 1480–1486.
Laroche, M., Habibi, M. R., & Richard, M. O. (2013). To be or not to be in social media: How brand loyalty is affected by social media? International Journal of Information Management, 33(1), 76–82.
Laub, J. A. (1999). Assessing The Servant Organization; Development Of The Organizational Leadership Assessment (Ola) Model. Dissertation Abstracts International, Procedia - Social And Behavioral Sciences, 1(2).
Lee, D., Hosanagar, K., & Nair, H. S. (2018). Advertising content and consumer engagement on social media: Evidence from Facebook. Management Science, 64(11), 5105–5131.
Li, Y. M., Lin, L., & Chiu, S. W. (2014). Enhancing targeted advertising with the bond loyalty model. Electronic Commerce Research and Applications, 13(3), 152–161.
Liang, T. P., Li, X., Yang, C. T., & Wang, M. (2015). What consumer live-streaming video broadcasts can influence purchase intentions? Behavior & Information Technology, 34(9), 968–985.
Lim, W. M. (2017). Inside the sustainable consumption theoretical toolbox: Critical concepts for sustainability, consumption, and marketing. Journal of Business Research, 69–80, 78.
Lin, H. C., Swarna, H., & Bruning, P. F. (2017). Taking a global view on brand post popularity: Six social media brand post practices for global markets. Business Horizons, 60(5), 621–633.
Mahanani, E., & Alam, I. K. (2022). Pengaruh Kualitas Produk, Kualitas Pelayanan Dan Harga Terhadap Loyalitas Pelanggan D’besto Cabang Darmaga Caringin Bogor, Jawa Barat. Jurnal Akuntansi Dan Manajemen, 19(01).
Mishra A., & Satish S. M. (2016). eWOM: Extravagance or relevance. Vikalpa, 41(1), 1–12.
Müller, J., & Christandl, F. (2019). Content is king–But who is the king of kings? The effect of content marketing, sponsored content, and influencer marketing on brand image. Electronic Commerce Research, 19(2), 205–228.
Nasution, R. W. S., & Aslami, N. (2022). Pengaruh Harga Dan Promosi Terhadap Meningkatnya Kepuasan Pelanggan. Transformasi Manageria: Journal Of Islamic Education Management, 2(2).
Phua, J., Jin, S. V, & Kim, J. J. (2017). Gratifications of using Facebook, Twitter, Instagram, or Snapchat to follow brands: The moderating effect of social comparison, trust, tie strength, and network homophily on brand identification, brand engagement, brand commitment, and membership intention. Telematics and Informatics, 34(1), 412–424.
Recker, J., & Rosemann, M. (2009). Teaching business process modeling: Experiences and recommendations. Communications of the Association for Information Systems, 25(1), 32.
Riyani, D., Larashat, I., & Juhana, D. (2021). Pengaruh Harga Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan. Majalah Bisnis & Iptek, 14(2). https://doi.org/10.55208/Bistek.V14i2.233
Subandrio, S., & Pebodera, T. (2022). Analysis Of The Effect Of Service Quality And Product Quality On Consumers (Case Study Of Consumers Cv Central Elektro Bengkulu. Journal Of Indonesian Management (Jim, 2(3).
Yang, S. , L. S. , C. J. R. , & R. J. W. T. (2016). Brand engagement on social media: Will firms’ social media efforts influence search engine advertising effectiveness? 32(5–6), 526–557.
Zisko, N., Carlsen, T., Salvesen, O., Aspvik, N. P., Ingebrigtsen, J. E., Wisloff, U., Stensvold, D., Zhu, Y., Liu, C., Guo, B., Zhao, L., Lou, F., Zhou, X. W., Ward, D. K., Foster, M. E., Zhou, S., Xie, M., Kwan, M.-P., Zhang, Y., & Milosavljevic, M. (2015). Meso Level Influences On Long Term Condition Self-Management: Stakeholder Accounts Of Commonalities And Differences Across Six European Countries. Plos One, 10(3). https://doi.org/10.1186/S12889-015-1957-1
Zulmia, N., Wiranatha, A. S., & Yoga, I. W. G. S. (2021). Analisis Kepuasan Konsumen Terhadap Kualitas Produk Dan Layanan “Kedai Kebab Turki. Di Kabupaten Karangasem. Jurnal Rekayasa Dan Manajemen Agroindustri, 9(3). https://doi.org/10.24843/Jrma.2021.V09.I03.P08